July 12, 2021
The primary goal of every restaurant owner is to grow their sales. Selling the restaurant food to more customers would assist in expanding the business.
June 18, 2021
Every day the restaurant business world is getting tougher, demanding a technology update to withstand the market. And thus, in recent years, people tend to turn towards online ordering systems for restaurants. Calling a restaurant to place an order has become an old era. Now the restaurants prefer to offer customized food ordering apps to customers. These apps enable a better customer experience in ordering food. As a restaurant owner, you have complete control and access to the order processing and customer information without relying upon third-party aggregators. Let us jump into the revenue generation pool that pushes your restaurant to the next level. Find out the reasons how online ordering systems grow your restaurant business. Here is the list of reasons that improve your restaurant sales performance through an online ordering app for restaurants. Systematic Business Flow With a personalized online ordering app for restaurants, you get access to the dashboard, offering a big picture of your restaurant business and the status of the orders at any time. It facilitates you with smooth restaurant activity. Reduce the chance of misplaced orders or missed food orders resulting due to human errors. Streamlining the restaurant activity defines a clear layout for the employee roles and responsibilities. Eliminate the occurrence of redundancy in order processing. Overall, the food ordering app structures the workforce. It helps in earning happy customers who are going to place more orders in the future. Manage menus conveniently The primary feature that people prefer such an online ordering app for restaurants is that you can make changes to your menu at any time. Now you can forget printing and reprinting menu papers as you can reach your customers with only a few clicks. Making changes online preserves your time and cost. Adding pictures to your restaurant recipes with the detailed description serves as an informative piece for your customers. Based on season and events, you can change your menu as per the demands of the customer. You can even increase your restaurant functioning hours, informing happy hours. Customers placing orders in the happy hours can get offers in the combos and other discounts where they seem to fit. Build your customer database Customers use an online ordering app for restaurants to place food orders providing personal details such as name, address, and email address. It enables you to collect customer information and develop a database for your restaurant customers. You can use this database to interact with the customers and motivate them to place more orders. Reports say that 70% of consumers choose the customized restaurant app, not over a third-party aggregator app. Now your marketing efforts like a loyalty program, offers, and email marketing notified the customer instantly. In the case of third-party aggregators, you can only get the phone number of the customers. This process does not allow you to re engage with the customer after the order completion. Zero occurrences of errors across platforms Online ordering app for restaurants amplifies the trust and popularity of the restaurant in customers' minds. Menus and functions appear in the eye-catching format in PCs, Macs, and iOS, regardless of platforms. Food delivery app reduce the chance of customers getting confused and improves the sense of trust. Often miscommunication occurs while orders are taken through phones, whereas the food delivery app permits the customer to choose and modify their food order based on their preference. The order was received through the app transmitted to the restaurant printer. Thus the food delivery app avoids the occurrence of imprecision. Finally, there is no more waste of money and bad customer reviews. Reduce Expenses Relying upon third-party food ordering apps will transform your business popular in turn, they suck out most of your profit as commission. In a few cases, expensive charges might end up in losses and fail you to run the restaurant. By owning an app for your restaurant, you get rid of relying upon third-party aggregators for receiving and processing customer orders. Online ordering apps for restaurants streamline your restaurant processing and delivery services. It slices out the operation cost for the long run along with wastage reduction. Adopting these systems to your restaurant empowers you to function solely both in the case of order pick-up and delivery. It also reduces the unnecessary overheads and increases work pressure on the employees. Investing in food ordering apps will help you sustain your business for the long run with high ROI. Better Marketing Restaurant marketing is the strong base for running your business successfully. The advantage of owning an online food delivery app for your restaurant lets you occupy more space for promoting your restaurant among the customers. You can choose your layout and insist on your brand logo, mission, and vision. Your personal touch in the food ordering app enables the customer to remember the food ordering process and will place the order again in the future. When you use an ordering system for your restaurant business, you are out of the geographical restrictions in connecting the customer. Now you are ready to process customer orders all over the city through the internet. Strengthen Brand Awareness When you integrate your restaurant with third-party aggregator apps, you get only restricted space to present the restaurant. You get confined to a limited number of word descriptions and images of your restaurant in these apps. Experts have found that restaurants allocate 15 to 30 percent pay for each order using third-party aggregators apps. But if you own a customized app for the restaurant, you can utilize the entire app. You can create a layout with a unique touch. It's time to come out of the struggles with billboards and posters for marketing your restaurant business. Own your new app that escorts your restaurant business to epoch accessible to more customers. With the online ordering app for restaurants, you can give the location map of your restaurant. An intuitive platform to access and place the order for customers. Improved Employee Productivity Have you ever thought of your employees taking orders all time? Yes, there are chances of the occurrence of wrong order placement due to miscommunication. But when you use an online ordering app for a restaurant decreases the time spent over taking orders. Now your employee spends his time preparing the order and delivering it to the customer. The main advantage of using a food ordering app is customers can place bulk pre-orders by fixing a particular delivery time. Conclusively your restaurant employees get more time to prepare themselves in advance. Powered analytics and reports The primary advantage of an online food ordering app offers you the performance data of your restaurant business. By looking into the reports and analytics, you can analyze your restaurant business progression. The app reports give a bird's eye view based on the authentication level. Above all, the online ordering app reports accessible anywhere at any time with improved comfortability and flexibility. Thus the food delivery app reports help you arrive at wise decisions making your business grow exponentially. It's time to turn your restaurant business profit! By now, you might be aware that the online food ordering app is essential for your restaurant. It is better to choose the experts to design your app with a personalized menu set up. Online ordering system smoothens your customer experience with your restaurant. Thought to own an app for your restaurant? Get connected with us to know more about designing a customized app for you!
June 3, 2021
Restaurant owners always find ways to increase sales and make a profit. Are you a restaurateur searching for an efficient method to increase sales? Here is your secret answer: restaurant online ordering system. Over a few years back, customers often looked for the menu and location of the restaurant on a website. But the transformations in the digital world have increased customer expectations. A recent study reports that 41% of customers wish to order online from the restaurant. A customized online ordering software supports customer convenience in placing food orders. At the same time, restaurant owners can process the orders in an effective manner. Let us look at the essentials to own an online ordering software to boost restaurant sales. Launch Online Ordering The first step to increase restaurant sales is launching an online ordering software. Now restaurants owner can assign their staff to focus on customer service. Rather than spending time taking orders through phones. Upload A New Menu Restaurateurs can bring a new life to the menu with more choices to the customers. The food ordering mobile app provides a detailed menu description with cost details. With the updated menu, customers can easily navigate the food items. Select their favorite food within a few seconds and place an order with the restaurant. Restaurants can change menus, events, or discounts through the online food ordering software. Restaurants can highlight a menu either on one or two days of the week or twice a month. You can share the new menu on social media platforms to increase customer attention. Accept Modifications At times, a customer might like to order butter-coated chicken. Meanwhile, another customer wishes to order a thin layer of pizza. But the truth is not all the customers love the way the food arrives from the restaurant. Online ordering systems enable the customer to alter the food orders. Now your customer receives a satisfying meal on every order. Today customers look for a restaurant that accepts orders as per their wish. Choose Delivery Or Pickup Options A hungry customer looks for a restaurant that offers pickup or delivery service. Customers can input the delivery address to receive the food. Restaurants can increase the demand for their food through delivery services. Estimate The Order Pick Up Duration Customers get the notification of the order pick-up time and delivery time in advance. Once the customer places an order, the restaurant can provide an order pick-up time through a mobile app. You can either provide a time range or the exact time of the order pick-up in orders and it offers a better online ordering experience to the customer. Track Your Expenses Incurred In Real-time Restaurants receive updated restaurant cash flow information in the dashboard. Above all, the restaurateurs can track the cost of the food items ordered in the admin dashboard. Practicing on a daily basis will earn a handsome profit for the restaurant. Now you can get the individual order translation that focuses on the total order amount. Instant Push Notifications Customers get instant push notifications of the offers, discount coupons, and events. Food ordering systems allow restaurant owners to include the offer information in the push notification option. In this way, restaurants can increase sales even on a slow sales day. Gain Better Customer Insights Reports state that 60% of customers order food online within the last six months. Restaurants look for online ordering software not only for increasing profit. But also for valuable analytics reports and delivery boy earnings. Restaurants make use of customer data insights for advertising purposes. Thus it encourages your customers to return back to your restaurant again and again. Built-in Loyalty Program Restaurants can activate the coupon status and loyalty reward programs. Configure minimum target points of the customer to avail of the offer. With the refer friends option, customers can gain reward points. Depending on the total purchase amount of the friend, the customer gets the reward point. You can even offer percentage-based reward points credited to the customer's wallet. How To Choose Online Ordering System for Your Restaurant Pick The Right Online Ordering Systems With Zero Commissions. Running a business with zero profit is meaningless. But third-party delivery apps do the same for restaurants. Generally they take 20% to 30% revenue on every order. A wise idea is to look for a customized ordering software that relieves you from commission charges and has more features that support restaurant sales . Thus, restaurateurs have full control of their branding of the restaurant. Restaurants can access customer data directly without the help of third parties. Advertise Online Ordering Systems To Encourage Customers' Repetitive Sales. Spread the promotions, offers, and discounts to the customers in a convincing approach. The referral program motivates the customers to earn loyalty points. Customers can introduce the restaurant mobile app to their friends through a unique referral link. When the friend places an order the customer and friend receive a reward point in their wallet. The referral program set a win-win strategy between the restaurant and the brand. Don't Restrict Online Ordering To Websites. Website promotions are not the only source point for a restaurant's visibility. It also makes the restaurant identifiable by the customer through Google or Yelp. Avoid restricting yourself to selling the food items with restaurant websites alone. You will miss more food orders. Restaurants can improve sales with commission-free food ordering software. Restaurants choose the food-ordering app based on goals and the customer expansion base. Drive the loyalty programs to improve connection with customers to place repeated orders. Get Connected With A Right Technological Partner You can simplify the process even more if you let your customers pay through your website. The ability to order and pay for food directly from a website or mobile apps will be welcomed by your customers. Is there anything easier than this? There is massive potential in the online ordering system, and you need to find ways to maximize it.
May 26, 2021
The success of a restaurant business greatly relies upon the food taste and the service quality, but above all, customer convenience matters a lot. People love to get their fine dining experience without affecting the comfortability of their couch. There are numerous physical obstacles between the restaurant and the customer, which complicates the easy food ordering process. Online food delivery systems have raised the restaurant business up to 300%, and it is the best time to invest in it. To add further to the 60%, U.S.foodies place orders once a week, and the count is supposed to increase. In this case, do you wish to share your profits with the third-party aggregators, or do you want a customized in-house online ordering platform that earns handsome profit? Check out the article and understand why you need an in house online ordering system for your restaurant. What Is An Online Ordering System? Online food ordering system facilitate the restaurant owners to access a set of operations such as accept orders, process them, order delivery, offer loyalty points, manage items, and assign orders to the delivery boy. Owning a customized food ordering app nurtures personal branding, which establishes a long-term customer relationship that generates better ROI for your business. Advantages Of Online Ordering System The Easy Food Ordering Process - Customers can take their own time to browse menus and place orders without placing calls to the restaurant. 97% of Millennials use their phones to place orders anytime. Thus, the online ordering process streamlines the restaurant process activity efficiently by increasing the sales value per order. Order Any Time - A customized ordering app offers flexibility to customers to place orders during their convenient time. And this helps you scale the business to place orders, even after the working hours of your restaurant, which schedules easy pickup and delivery time. Simpler To Manage - Configure daily promotions or change placements of items in the menu done easily eliminates the need to approach third-party aggregators. NPR reports claim, about 4% of online customers spend more money to place a food order. Fast And Secured Order Delivery - With aggregator apps, quick and hygienic delivery is not guaranteed as they handle multiple restaurant orders, whereas in-house ordering apps reach the customer fast with the compliance of health standards. Data Insights - Online restaurant ordering systems provide analytics data reports about the marketing campaigns and reward programs which helps to plan the right marketing strategy for your restaurant business. Strengthens Customer Loyalty - With the third-party apps, customers place orders with your restaurant this time and next time with another restaurant, whereas the in-house ordering app fosters customers to place orders repetitively over your restaurant, which leads to a rise in customer loyalty simultaneously. Improves Productivity - With online ordering systems, your complete order process is automated, which saves the employee time to attend phone calls to get the customer order such that it increases the productivity of the organization. Reasons Why You Need An In-House Online Ordering System ? No More Commission Charges For Every Order A survey states that restaurants lose 30% of their revenue by using third-party aggregator apps. Restaurants pay a commission charge of 20% in Uber eats, and they also pay additional charges for marketing their restaurant such that it appears at the top of the result. Grubhub marketplace charges 10 to 15% commission charges for 20% of food orders placed from them. For example, a restaurant receives 22 delivery orders in a week with a sale amount of 636 dollars. Uber charges 190.80 dollars, which shows that the aggregator apps have taken 30% of the weekly earnings of the restaurant. Thus, it's your turn to transform your restaurant profitable using an in-house food ordering system. Direct Access To Customer Data Food delivery portals deny access to the customer information, but an in-house food ordering system offers complete access to the customer data. Interact with the customer directly and learn the popular dishes and food ordering patterns of the customer supports designing your menus based on the target customers. Promote offers, discounts, and loyalty reward programs to the customer instantly. Personalized Loyalty And Reward Programs Customers who have ordered food from your restaurant already are more likely to place orders repeatedly if they feel good at the first time itself. But as the food industry is competitive, most of the time, customers expect offers and discounts. With in-house food ordering systems now customers get a notification about their favorite meal available at a discounted price for a specific period. Customers love to view the personalized messages from the restaurant, which motivates them to place the order with the restaurant. When a customer refers to a friend, he gains the loyalty points based on the total purchase amount value of the friend, where the customer can redeem the loyalty points over the next purchase. Real Time Order Tracking Customers expect the food ordered should reach their doorstep within a short duration, and the Dominos have viewed their sales increased 20% to 40% because of the live tracking facility. Customer retention depends on the quick delivery of the food and the restaurant service, which indicates the real-time order status transparent for both the customer and the restaurateur. 100% Error-free Order Processing Rates Online ordering system tracks the kitchen process of the restaurant and finds out how staff members handle food orders efficiently. With the help of the food ordering app, outlet managers never get a chance to face angry customers due to wrong orders or food wastage as every single order gets tracked in real-time. All these factors improve the customer experience by ensuring the branding of the restaurant. Boosts Restaurant Brand Image Customized food ordering systems enable the customer to directly access the restaurant regarding any issue with the food or order, whereas using third-party ordering platforms offers no way to hear customer complaints, which creates obstacles in restaurant service improvement. A techonomic study reports that 76% of customers who encounter delivery errors through third-party apps blame the restaurant for bad service. Even though you don't have control over the aggregator apps, it affects the restaurant's reputation. Enhanced Customer Service A restaurant ordering system offers full access control to perform operations by allowing restaurateurs to handle customer grievances with an improved method. Now the dashboard offers the issues faced by the customer with the restaurant and the better way to resolve them. Customer support is the key for any business, so make your customers happy with exceptional service. Unique Features Of The Online Ordering System Let us look into the few fundamental features of the in-house food ordering system to boost restaurant sales. Pre-order - Customers specify the convenient delivery time along with the location during their food ordering process. Real-time data Analytics - Online ordering system offers holistic restaurant analytics reports of orders and delivery boy transaction that supports restaurant owners to devise better marketing strategies. Push notifications - Customers receive instant notifications of the discounts and promotions directly from the restaurant that improves the sales. Loyalty points and reward programs - Excite the customers by awarding the loyalty points for placing an order with the restaurant. Coupons - Restaurants can launch new menu items with coupon offers stimulating the customer's interest to try the new food immediately. Multiple payments and gateway integration - Customers can make the payments for their order either by cash on delivery or credit card or debit card, which integrates with multiple payment gateways. Mobile ordering - Now, ordering food anytime or at any location is no more a trouble for customers. Summing up In-house online food ordering systems earn massive profits by encouraging the customers to place more orders and turn into loyal customers. Now, this is the right time to switch your restaurant business from third-party aggregators to a customized food ordering system. Get more orders today!
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